SHOP TODAY AND PAY LATER WITH FOUR AUTOMATIC INSTALMENTS

 

Clearpay enables you to pay for your purchases over four

automatic instalments, interest free! This allows you to pay when it suits you best

 

CUSTOMER SERVICES

 

If you still have another question and need to get in touch, please follow this link:help.clearpay.co.uk 
Clearpay is unavailable to App Customers.

Additional eligibility criteria apply. Late fees apply. See further details here.

 

FAQ

What is Clearpay?

Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic installments made every 2 weeks without any interest.

How do I use Clearpay?

Just shop on Louloumalgocio.com and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy! Please note, all items in your shopping bag must be eligible for Clearpay, and the shopping basket value must be over £10.

Where can I use Clearpay?

Clearpay can only be used on purchases made on the Louloumalgocio.com website.

Can I use Clearpay if I’m an international customer?

Clearpay is only available to customers with a UK billing address. Customers with international billing addresses will not be able to create a Clearpay account.

How does the Clearpay payment schedule work?

Clearpay customers have to make their first payment at the time of purchase.

The remaining three payments are deducted automatically every 2 weeks in automatic installments from your selected payment method.

If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.

You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay a Clearpay installment?

An £6 late payment fee will be charged if funds are not available at the time the automatic payment is due. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Terms here.

When will my items be delivered if I use Clearpay?

Clearpay orders are delivered within our standard shipping timeframes like any order from Louloumalgocio.com.Visit our Delivery page for more information.

Can I use another form of payment with Clearpay?

Yes, you may also use a gift card or promotional code with Clearpay to pay for your purchase as long as your order total is over £10.

What products are not eligible for Clearpay?

Clearpay is not available on purchases of gift cards.

If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

How do I return or exchange an item purchased with Clearpay?

Clearpay returns follow our standard return process. Use our online returns portal to start the process. Please note, refunds for Clearpay will be refunded from louloumalgocio.com to Clearpay. We cannot provide an exchange or cash refund.

As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to clearpay.co.uk

Where can I find out more about Clearpay?

Visit the Clearpay website here for a comprehensive list of FAQs here and check out Clearpay’s Privacy Policy found here. *Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.